Careers

Ref. PJ2509-0548
Job Title: Airport Operations Manager / Interim Consultant
Employer Industry: CAA
Work location: Africa
Salary: as per the industry norms
Experience: Minimum 10 years of experience in airport or airline operations, with at least 3 years in a managerial role.
Requirements: Bachelor’s degree in Aviation Management, Business Administration, Transport Management, or related field (Master’s degree preferred).
Only Candidates who are currently available and can join immediately will be considered

Please watch the following video https://youtu.be/XdimKojvZlg

Position Summary
The Airport Operations Manager / Interim Consultant is responsible for ensuring the safe, efficient, and compliant day-to-day operations of the airport. This role oversees terminal, airside, and landside activities, coordinating with airlines, ground handlers, regulatory bodies, and service providers to maintain seamless operations. As an interim consultant, the role also focuses on stabilizing operations, optimizing processes, and implementing best practices during periods of transition or change.
 
Key Responsibilities
Operational Management

• ·       Oversee daily airport operations including terminal, airside, and landside activities.
• ·       Ensure compliance with all aviation regulations (ICAO, IATA, GCAA/CAA, and local laws).
• ·       Monitor and enforce safety, security, and emergency procedures.
• ·       Coordinate flight schedules, ground handling, baggage handling, and passenger services.
• ·       Maintain efficient resource allocation, including staff, facilities, and equipment.

Strategic & Interim Duties

• ·       Act as interim lead during organizational transition, restructuring, or leadership gaps.
• ·       Conduct operational assessments and recommend improvements to increase efficiency and service quality.
• ·       Support management in implementing new policies, systems, or technology.
• ·       Provide mentoring and coaching to operations staff to ensure knowledge transfer.

Stakeholder Management

• ·       Liaise with airlines, government authorities, ground service providers, and contractors.
• ·       Handle escalated passenger or airline operational issues professionally.
• ·       Represent the airport in external audits, inspections, and stakeholder meetings.

Compliance & Risk Management

• ·       Ensure adherence to safety management systems (SMS) and quality standards.
• ·       Oversee incident/accident investigations and develop corrective action plans.
• ·       Develop and test contingency and emergency response plans.

Reporting & Performance

• ·       Track KPIs on operational performance, passenger flow, turnaround times, and service quality.
• ·       Prepare reports and recommendations for senior management and regulatory bodies.
• ·       Support budgeting, cost control, and resource planning for operations.

Qualifications & Experience

• ·       Bachelor’s degree in Aviation Management, Business Administration, or related field.
• ·       Minimum 10 years’ experience in airport operations management, including supervisory roles.
• ·       Strong knowledge of ICAO/IATA standards, aviation safety, and regulatory frameworks.
• ·       Proven experience in operational turnaround, process improvement, or interim consultancy.
• ·       Excellent leadership, communication, and stakeholder management skills.
• ·       Ability to work under pressure and manage crisis situations effectively.

 Skills & Competencies

• ·       Technical Expertise: Airport operations, safety management, and regulatory compliance.
• ·       Leadership: Ability to manage cross-functional teams in high-pressure environments.
• ·       Problem-Solving: Strong analytical and decision-making skills.
• ·       Communication: Skilled in liaising with diverse stakeholders.
• ·       Flexibility: Adaptable to interim/short-term assignments and fast-changing environments.

To Our Valued Candidates,

• ·       Thank you for your interest in joining our network. To ensure a smooth and fair recruitment process for everyone, please take note of the following guidelines:
• ·       All job openings are regularly updated on our website: www.creativehrc.com/careers Kindly avoid calling or messaging on WhatsApp for job inquiries or application status updates, as our team is unable to respond through these channels.
• ·       To be considered for any position, please submit your CV directly through our website. CVs must be in PDF format and under 2MB in size. Applications sent via email or WhatsApp will not be reviewed and will be deleted to maintain data protection standards.
• ·       Please read each job description carefully before applying, as it includes all relevant details regarding the role.
• ·       If you do not hear back from us within three weeks, it means your application was not shortlisted for the current opening. We encourage you to keep checking our website for future opportunities that may better match your profile.
• ·       Kindly note that we do not have any representatives acting on our behalf. All communication will be done through our official phone number or verified social media channels only.
• ·       We never charge candidates at any stage of the recruitment process. Our services are strictly for employers, and candidates are not required to pay for any application or placement.
• ·       We appreciate your understanding and wish you the very best in your job search.

Warm regards,
Creative HRC Team