Ref. PJ2606-0637
Job Title: Catering Operations Manager/Supervisor
Employer Industry: Non-profit Organization
Work location: Ajman
Salary: as per the industry norms
Experience: Minimum 5–8 years of experience in catering operations management, hospitality, or food service industry.
Requirements: Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Arabic-speaking female candidates preferred.
Only Candidates who are currently available in UAE and can join immediately (within 5 days maximum) will be considered
Please watch the following video https://youtu.be/XdimKojvZlg
Job Summary
The Catering Operations Manager/Supervisor is responsible for overseeing the daily operations of catering services, ensuring efficient service delivery, maintaining food quality and hygiene standards, managing staff performance, and achieving client satisfaction. The role involves coordinating with clients, kitchen teams, suppliers, and support departments to ensure smooth execution of catering projects, events, and long-term catering contracts.
Key Responsibilities
Operations Management
· Thank you for your interest in joining our network. To ensure a smooth and fair recruitment process for everyone, please take note of the following guidelines:
· All job openings are regularly updated on our website: www.creativehrc.com/careers Kindly avoid calling or messaging on WhatsApp for job inquiries or application status updates, as our team is unable to respond through these channels.
· To be considered for any position, please submit your CV directly through our website. CVs must be in PDF format and under 2MB in size. Applications sent via email or WhatsApp will not be reviewed and will be deleted to maintain data protection standards.
· Please read each job description carefully before applying, as it includes all relevant details regarding the role.
· If you do not hear back from us within three weeks, it means your application was not shortlisted for the current opening. We encourage you to keep checking our website for future opportunities that may better match your profile.
· Kindly note that we do not have any representatives acting on our behalf. All communication will be done through our official phone number or verified social media channels only.
· We never charge candidates at any stage of the recruitment process. Our services are strictly for employers, and candidates are not required to pay for any application or placement.
· We appreciate your understanding and wish you the very best in your job search.
Warm regards,
Creative HRC Team
Job Title: Catering Operations Manager/Supervisor
Employer Industry: Non-profit Organization
Work location: Ajman
Salary: as per the industry norms
Experience: Minimum 5–8 years of experience in catering operations management, hospitality, or food service industry.
Requirements: Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Arabic-speaking female candidates preferred.
Only Candidates who are currently available in UAE and can join immediately (within 5 days maximum) will be considered
Please watch the following video https://youtu.be/XdimKojvZlg
Job Summary
The Catering Operations Manager/Supervisor is responsible for overseeing the daily operations of catering services, ensuring efficient service delivery, maintaining food quality and hygiene standards, managing staff performance, and achieving client satisfaction. The role involves coordinating with clients, kitchen teams, suppliers, and support departments to ensure smooth execution of catering projects, events, and long-term catering contracts.
Key Responsibilities
Operations Management
- Manage and oversee daily catering operations across all assigned sites and events.
- Ensure timely preparation, delivery, and setup of catering services according to client requirements.
- Monitor food quality, presentation, and service standards.
- Implement and maintain standard operating procedures (SOPs) for all catering activities.
- Handle operational issues and resolve customer complaints promptly and professionally.
- Conduct regular site inspections to ensure operational efficiency and compliance.
- Build and maintain strong relationships with clients and key stakeholders.
- Attend client meetings and understand service requirements and expectations.
- Ensure high levels of customer satisfaction and service excellence.
- Prepare operational reports and service performance reviews for management and clients.
- Recruit, train, supervise, and evaluate catering staff, including supervisors, chefs, service staff, and support personnel.
- Prepare duty rosters and manpower deployment plans.
- Conduct performance evaluations and implement staff development initiatives.
- Ensure adherence to company policies, discipline, and professional standards.
- Monitor operational budgets and control costs to maximize profitability.
- Manage inventory levels and minimize wastage.
- Coordinate procurement of food, equipment, and supplies.
- Review supplier performance and negotiate service agreements where required.
- Prepare monthly operational and financial reports.
- Ensure compliance with UAE food safety regulations, HACCP standards, and municipality requirements.
- Maintain high standards of hygiene, sanitation, and workplace safety.
- Conduct regular food safety and health inspections.
- Ensure all staff possess valid health cards and required certifications.
- Implement corrective actions to address non-compliance issues.
- Plan and execute corporate events, VIP functions, conferences, and large-scale catering operations.
- Coordinate with kitchen, logistics, transportation, and client representatives to ensure successful event execution.
- Prepare contingency plans for operational emergencies and last-minute requirements.
- Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
- Professional certifications in HACCP, Food Safety, or Catering Management are preferred.
- Valid UAE Driving License is an advantage.
- Minimum 5–8 years of experience in catering operations management, hospitality, or food service industry.
- Minimum 3 years in a managerial role within industrial, corporate, healthcare, or event catering operations.
- Strong experience managing large teams and multiple catering sites.
- Experience in UAE/GCC catering operations is highly preferred.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Customer service and relationship management abilities.
- Budgeting and cost control expertise.
- Knowledge of HACCP, food safety regulations, and quality standards.
- Strong organizational and problem-solving skills.
- Ability to work under pressure and manage multiple projects simultaneously.
- Proficiency in MS Office and catering management software.
- Excellent English communication skills; Arabic is a must.
· Thank you for your interest in joining our network. To ensure a smooth and fair recruitment process for everyone, please take note of the following guidelines:
· All job openings are regularly updated on our website: www.creativehrc.com/careers Kindly avoid calling or messaging on WhatsApp for job inquiries or application status updates, as our team is unable to respond through these channels.
· To be considered for any position, please submit your CV directly through our website. CVs must be in PDF format and under 2MB in size. Applications sent via email or WhatsApp will not be reviewed and will be deleted to maintain data protection standards.
· Please read each job description carefully before applying, as it includes all relevant details regarding the role.
· If you do not hear back from us within three weeks, it means your application was not shortlisted for the current opening. We encourage you to keep checking our website for future opportunities that may better match your profile.
· Kindly note that we do not have any representatives acting on our behalf. All communication will be done through our official phone number or verified social media channels only.
· We never charge candidates at any stage of the recruitment process. Our services are strictly for employers, and candidates are not required to pay for any application or placement.
· We appreciate your understanding and wish you the very best in your job search.
Warm regards,
Creative HRC Team
